In case you missed it, we announced our expanded enterprise agreement with Partners Healthcare earlier this month. Under the agreement, QPID solutions will be rolled out to all 10 Partners’ hospitals and associated physician organizations. (We started our journey as an in-house informatics program at Massachusetts General Hospital 10 years ago, so Partners has always been an important part of our genetic makeup.)
We were pleased that our local newspaper The Boston Globe took notice of the announcement. Senior staff writer Nidhi Subbaraman interviewed our CEO Mike Doyle and wrote a great piece discussing the news.
In the days following the announcement, our website virtually lit up with visitors, with hundreds of people stopping by to read the details after seeing the Globe article and press release.
Why was this news so significant? We think it signals that the EHR, and even the comprehensive Epic system that Partners is implementing, can’t do it all by itself. EHRs are not the Holy Grail of healthcare. They are better considered a chassis on which we can build great applications that can support the lives and work of clinicians, patients, and administrators. Mobile phone technology was life-changing — but our apps are what keep us glued to them.
We thought Subbaraman’s key takeaways are well put. She highlights QPID’s role in helping Partners to transition to a fully digital system and most importantly, as Mike Doyle put it, helping to uncover “clinical gems in the record that never see the light of day.”
“The QPID retrieval system will draw from digital data stored in a new $1.2 billion electronic health record system called Epic. The primary purpose of the Epic system will be to catalogue patient data, while QPID’s intelligent software will retrieve data from that virtual storage bin within microseconds to display a ‘concise snapshot’ of a patient as they are sitting with their doctor. The investment is part of a massive ongoing IT upgrade across Partners hospitals, to wean staff from paper notes to a digital database that will allow patient information to be viewed on computers or tablets.”